FAQs

Invitation design, how do I choose my design?

We will design 3 concepts for you to choose from. We can design something from scratch or you can choose one of our beautiful designs. If you have something in mind please send us 2 inspiration images. All orders for printed invitations include FREE custom design and unlimited changes.

Do I get a proof of my invitations?

Yes you sure do! Once artwork is approved by the client you have 2 hours to make any changes. We take no responsibility of any artwork errors once approved by the client.

Can I supply my own artwork?

Yes you sure can! We are happy to print from supplied artwork.

How do I send the images?

Once an order is placed, we will send you a dropbox link for you to upload all your images. It will keep all your images as high res.

How many images will I need?

Please let us know which design you’re after and we will advise of quantity.

Do you frame existing artwork?

Unfortunately no. We are all about designing, printing and framing.

What type of paper do you use for posters?

We print on 260gsm satin paper.

About our frames

You have the choice of 4 colours Black, White, Wood and Silver. Ours frames come with a perspex window making it a more lightweight option.

How long will delivery take?

Once artwork is approved, we will have your order to you in 5-10 working days. Please note we DO NOT SHIP ON FRIDAYS, next shipping day will be Monday. We have had a lot of issues shipping over weekends.

Where is my order shipped from?

All orders are shipped from our workshop in Mornington, Melbourne.

Do you do International order?

Yes we do, please contact us on hello@feelthelove.net.au

Do you Ship international?

Yes we do, poster ONLY. Please contact us for shipping prices.

Can I come to you?

You are more than welcome to pop in to see us. We are in office Tuesday, Thursday and Friday. Emails are always welcome.